Fl888 Terms and Conditions – Official Platform Usage Rules

1Acceptance of Terms

These Terms and Conditions ("Terms") govern the use of the fl888 website accessible via fl888.fun and the fl888 mobile app available for Android and iOS ("Platform"). These Terms take effect from 1 January 2026 and supersede all previous versions.

By accessing or using the Platform — whether via web browser, mobile app, or any other device — you immediately agree to be bound by these Terms. This acceptance includes:

• All rules and policies referenced in these Terms, including fl888's Privacy Policy and Responsible Gaming guidelines.
• Any amendments or updates to these Terms published by fl888 from time to time.
• All specific rules applicable to any promotions, bonuses, or VIP loyalty programs you participate in.

2Eligibility & Registration

To register and use fl888 services, you must meet all of the following requirements:

• Age: You must be at least 18 years of age at the time of registration. fl888 takes the protection of minors from online gambling seriously.
• Legal capacity: You must have full legal capacity to enter into a binding agreement under the laws applicable in your jurisdiction.
• One account only: Each individual is permitted to hold only one (1) fl888 account. Registering multiple accounts is strictly prohibited and may result in the freezing or closure of all associated accounts.
• Accurate information: All information you provide during registration must be truthful, accurate, and up to date. fl888 reserves the right to request supporting documents to verify your identity at any time.

Fl888 reserves the right to reject any individual's registration application without providing a reason. This decision is final and cannot be challenged.

3User Account

Your fl888 account is personal and may not be transferred to any other party. You are solely responsible for all activities that occur under your account, whether carried out by you or any other party who gains access to it.

Your responsibilities as an account holder include:

• Ensuring your password remains confidential and is not shared with anyone.
• Updating your personal information whenever changes occur, including your email address and phone number.
• Notify fl888 immediately if you suspect your account has been accessed without authorisation.
• Ensuring that the device used to access the Platform is free from malware or unauthorised access.

Fl888 uses 256-bit SSL encryption to protect all communications between your device and our servers. However, the security of your own device remains solely your responsibility.

4Deposit & Withdrawal

Fl888 supports a wide range of local Malaysian payment methods including DuitNow, FPX, Touch 'n Go, GrabPay, Boost, ShopeePay, and MAE. All deposits and withdrawals are subject to the minimum and maximum limits set and displayed in the Finance section of the platform.

Deposit:

• The minimum deposit is RM10 for all available payment methods.
• Deposit funds are typically credited to your fl888 account within 1 to 5 minutes after payment confirmation is received.
• Fl888 does not charge any processing fees for deposits; however, third-party payment providers may apply their own fees.

Withdrawal:

• Withdrawals are only processed to the same payment method used for your original deposit ("same-source policy").
• KYC (Know Your Customer) verification is required for your first withdrawal or when your cumulative amount exceeds the set limit. Required documents may include a valid national ID or passport.
• Fl888 aims to process all withdrawal requests within 5 to 15 minutes for fully verified accounts.
• Fl888 reserves the right to place withdrawals on hold for security review or compliance purposes without prior notice.

5Bonus & Promotions

Fl888 offers a variety of bonuses and promotions from time to time, including welcome bonuses, deposit bonuses, weekly rebates, VIP programmes, and seasonal special offers. All bonuses are subject to the following terms:

• Rollover requirement: Each bonus carries a rollover requirement (multiple wagering) that must be met before any withdrawal is permitted. The specific rollover rate is stated in each promotion's terms.
• One claim per member: Each promotion may only be claimed once per individual, account, IP address, device, or household. Attempting to claim the same promotion multiple times using different accounts is considered fraud.
• Validity period: All bonuses have a validity period. Bonuses not used within the specified period will expire automatically without compensation.
• Eligible games: Some bonuses are only applicable to specific game categories. Please review the specific terms of each promotion before use.
• fl888's Rights: fl888 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice in the event of any abuse or unforeseen circumstances.

6Game Rules

All games offered on the fl888 platform are operated in accordance with rules set by their respective game providers. Members agree to comply with all such game rules.

• All game results are final. Any dispute regarding a game outcome must be submitted to fl888 within 72 hours of the incident.
• In the event of a technical failure or system disruption during gameplay, fl888 reserves the right to void the affected round or session and return the wagering credits to the member's account.
• All games at fl888 use a Random Number Generator (RNG) certified by independent international auditing bodies, ensuring fairness in every round and game outcome.
• Fl888 reserves the right to limit or adjust maximum betting amounts for any member based on their risk profile or suspicious betting behaviour.

7Prohibited Conduct

Fl888 members are strictly prohibited from engaging in any of the following activities:

• Opening more than one fl888 account or registering using false information or another person's identity.
• Using automated software, bots, scripts, or any technological tools to manipulate games or the platform's systems.
• Colluding with other members to manipulate game outcomes.
• Attempting to exploit any technical bugs, system vulnerabilities, or pricing errors to gain an unfair advantage.
• Engaging in money laundering or any illegal financial activity through the fl888 platform.
• Selling, transferring, or trading your fl888 account or account credits to third parties.
• Using offensive, threatening, or harassing language towards fl888 staff or other members.

8Privacy & Personal Data

Fl888 takes the protection of your personal data seriously. The collection, processing, and use of your data is governed by fl888 Privacy Policy which forms part of these Terms.

• The data you provide during registration and platform use is used for account verification, transaction processing, customer support, and service improvement.
• Fl888 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers.
• Fl888 will not sell or transfer your personal data to third parties for marketing purposes without your consent.
• You have the right to request access, correction, or deletion of your personal data by contacting the fl888 support team.

9Account Suspension & Closure

Fl888 reserves the right to suspend or close any member's account for the following reasons:

• Violation of any provision of these Terms or related policies.
• Suspected or confirmed fraudulent activity, money laundering, or other illegal activities.
• Failure to complete the KYC process within the stipulated timeframe.
• Self-exclusion request submitted by a member via the Responsible Gaming feature.
• Account inactivity exceeding 12 consecutive months.

If your account is closed due to a Terms violation, fl888 reserves the right to forfeit all outstanding balances, bonuses, and unprocessed wins. If closure is for other reasons, valid balances will be refunded after deduction of applicable processing costs.

Members who wish to voluntarily close their account may do so by contacting the fl888 support team via LiveChat. Closure requests will be processed within 3 business days.

10Responsible Gaming

Fl888 is strongly committed to promoting responsible gambling practices. We provide a range of tools and resources to help members manage their playing habits:

• Deposit Limit: Members may set daily, weekly, or monthly deposit limits through the account settings section.
• Wagering Limit: Members may set a maximum wagering limit to control the amount wagered within a given period.
• Temporary Self-Exclusion: Members may apply to temporarily block access to their account for 24 hours, 7 days, 30 days, or 90 days.
• Permanent Self-Exclusion: Members requiring serious assistance may apply for permanent account closure by consulting the fl888 support team.

For more information on responsible gaming support resources and available tools, please visit the Responsible Gaming us.

11Liability Limit

To the extent permitted by law, fl888 shall not be liable for:

• Any financial losses incurred through use of the platform, including missed wins or unsatisfactory game outcomes.
• Service disruptions caused by factors beyond fl888's control, including internet infrastructure failures, natural disasters, or third-party actions.
• Any consequences arising from use of the platform that does not comply with these Terms.
• The accuracy or completeness of information provided by third-party game providers.

In all circumstances, fl888's maximum liability to you shall not exceed the total deposits you made in the 30 days prior to the claim arising.

12Amendments & Termination

Fl888 reserves the right to modify, add, or remove any part of these Terms at any time. Changes take effect immediately upon publication on the platform, unless otherwise stated.

• Members will be notified of material changes via in-platform notifications or their registered email.
• Continued use of the platform after the amendment's effective date constitutes acceptance of the updated terms.
• If you do not agree with any amendment, you must stop using the platform and contact the support team to close your account.

For any enquiries regarding these Terms and Conditions, please contact the fl888 support team, available 24 hours a day, 7 days a week.